FAQ’s
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Frequently Asked Questions
Yes! We bring our own professional cleaning products and equipment. If you have specific products, you’d prefer us to use in your home, just let us know during your walkthrough
Absolutely! We love furry clients. Please let us know what pets are in the home during the quote process so we can properly prepare. For everyone’s safety, we ask that aggressive or anxious pets be secured while we clean.
Yes. For all first-time clients, we require a walkthrough (inperson or virtual when appropriate) before providing a final investment amount. This allows us to accurately assess the condition of the home, discuss your priorities, and ensure there are no surprises on cleaning day.
Yes. We require a deposit to reserve your cleaning appointment. Deposits are applied toward your final balance and help protect the time reserved specifically for your home.
We understand life happens. Appointments canceled or rescheduled with at least 48 hours’ notice may have their deposit transferred to a future appointment. Cancellations made with less than 48 hours’ notice may result in forfeiture of the deposit due to reserved scheduling time.
We proudly serve the Metro-East and The Greater Saint Louis area Not sure if you’re within our service area? Just ask!
Yes! We offer: One-time Cleaning Weekly Cleaning Bi-weekly Cleaning Monthly Cleaning Recurring clients receive priority scheduling and enjoy a consistently clean home without the stress.
No judgement here. If personal belongings, dishes, laundry, paperwork, toys, or other clutter prevent access to cleaning surfaces, we may recommend adding decluttering services or adjusting the investment accordingly. During your walkthrough, we’ll discuss the best option for your home’s needs.
At this time, we specialize in interior residential and commercial cleaning services and do not offer exterior pressure washing or soft washing.
At this time, we do not clean garages, but we do declutter + organize.
Our services include:
1. Standard Maintenance Cleaning
2. Deep Cleaning (Sacred Space Energy Reset)
3. Move-In Cleaning
4. Move-Out Cleaning
5. Decluttering + Cleaning
6. Decluttering + Organization
7. Apartment Turnovers
8. Commercial Hallways & Common Areas
9. Laundry Rooms
10. Airbnb & Short-Term Rental Resets
For safety reasons, we do not clean mold or perform remediation services. If mold is present, we recommend contacting a licensed mold remediation specialist before scheduling cleaning services.
We do not provide post-construction or post-remodel cleanup services that involve heavy construction debris, drywall dust remediation, or active renovation areas.
Yes. We carry business insurance for your peace of mind and protection.
Every home is different. The length of service depends on the size of the home, condition, level of detail requested, and number of cleaners assigned to the project. We can provide a time estimate during your walkthrough.
Not at all. Many clients provide access instructions and return to a beautifully cleaned home. If you prefer to be home during service, that’s perfectly fine too.
Simply complete our Quote Request Form or contact us directly. We’ll schedule a walkthrough, discuss your needs, and provide a customized investment based on your home’s size, condition, and goals.
Yes, whenever possible. To ensure we can focus on cleaning rather than organizing, we recommend having personal items picked up before we arrive. If you’d like assistance with decluttering and organizing, we can provide a separate quote for those services as well. This is something we will discuss during your walkthrough.